Are You Helping Other Companies Implement Zoho?

What exactly does a “discovery” process look like?

Acquire an understanding of the business as a whole
What are their needs? Would Zoho deliver?
What are they currently using?

Asking those questions during the planning phase is essential. Good planning makes for smooth implementations.

Our process is as follows:

Discovery Calls
Create a very detailed tech spec (system plan)
Approve the plan/sign contracts
Schedule all your needed resources (developers with the requisite skills)
Deliver!