Understanding Zoho Finance Data in Zoho Analytics
Example 2 — Credit Notes and Items/Refunds
Credit Notes is the record of the “return” and for every Credit Note, there are 1+ Credit Note Items (relating to the Credit Note and to the Items table). However, not all Credit Notes involve a cash return—some are simply for credit with the business. So, we’d expect fewer Credit Note Refunds (cash payments returned and processed) than Credit Notes.