Modules & Fields Archives - The Workflow Academy

Course Content

Expand All

Getting Zoho Set Up 2 Topics

Lesson Content

0% Complete 0/2 Steps

Creating a Free Gmail Account

Set up Zoho One

Records, Modules, Fields – Understanding The Guts of the CRM 14 Topics

Lesson Content

0% Complete 0/14 Steps

Intro to Modules

Intro to Records

Intro to Fields

Where do Records Come From?

Intro to Contacts

Intro to Accounts

Lead, Contacts, Accounts, and Deals

Lead Conversion

Creating 3 Leads

Convert 1 of Your Leads

Creating a Contact, Account, and Deal

Changing to Tabular View

Understanding Leads, Contacts, Accounts, and Deals

Cleaning up the CRM 22 Topics

Lesson Content

0% Complete 0/22 Steps

Using the Timeline Feature

CRM Customization Review

2 of 2

Lesson Content

0% Complete 0/6 Steps

Intro to Email in CRM

Creating Email Templates

IMAP Integration

Intro to Send Email

Email Related List and SalesSignals

Email Marketing Practice

Workflow Rules 5 Topics

Lesson Content

0% Complete 0/5 Steps

Intro to Workflow Rules

Going Through a Sample Workflow Rule

Workflow Rule Practice Case

Creating Our Practice Workflow Rule

Workflow Rule Use Case

Imports 7 Topics

Lesson Content

0% Complete 0/7 Steps

Intro to Record Imports

Getting Data Set up in Google Sheets

Prepping the Data for Import

Setting Up Record Imports

Matching Fields and Finishing the Import

Comprehensive CRM Review and Quiz

Filtering 9 Topics

Lesson Content

0% Complete 0/9 Steps

Intro to Filtering and Conditions

Intro to Record Filtering

Clearing Filters

Filtering Pick Lists

Filter by “Is Empty” and “Is Not Empty”

Intro to Custom Views

Create a Custom View

Record List View – Modifying Columns

Having Fun with Filters

Lesson Content

0% Complete 0/9 Steps

Intro to Creating Records from Forms

Setting up Zoho Forms Within Zoho One

Creating a New Form and Intro to Form Builder

Walkthrough Creating a Zoho Form

Integrating a Zoho Form with Zoho CRM

Generating a Zoho Form Link

Testing the Forms – CRM Integration

Create Your Own Zoho Form

Am I Now a CRM Admin?