Zoho Functional Analyst


InterConnecta is a leading global Zoho consulting services optimizer and a Zoho Advanced Partner. For more than a decade, we’ve helped academic institutions, government agencies, and non-profit organizations; as well as small, mid-sized, and large businesses in many industries around the world to connect and optimize their workflows in the cloud with Zoho.


  • Previous experience in business process analysis applied to Cloud technology or CRM solutions will be valued.

Education Requirement


Employment Type




Salary Range

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

What is expected of you

  • Meet with customers in order to collect information about their business processes, providing solutions and suggesting potential actions based on their requirements.
  • Translate business and process requirements into technical and configuration tasks specific to our software solutions.
  • Configure business applications following best practices, available documentation, and guidance from other team members.
  • Share technical requirements with the development team while staying in communication with Project Coordinators and Account Managers.
  • Create documents such as process flowchart diagrams, business requirement summaries, etc.

Desired Attributes

  • 2 years minimum of experience in working with Zoho.
  • Bachelor’s degree or equivalent work experience.
  • Excellent oral and written English skills.
  • Basic knowledge of relational database structures.
  • Basic knowledge of Web Services and web API concepts (not at a development level).
  • Highly fluent in English and Spanish.