Create URL Links to Records

These are really helpful for if you want to be able to quickly access any of the records (in CRM, Books, Desk, etc.) on which your reports are built. Simply click the link instead of having to search for the record in its respective app.

UPDATE: after you change the data type to URL, right-click again and select ‘Format Column’ and then under the Display As option, you can select ‘Alternate Text’, something like, ‘Click Here!’