Back to Course Unit 4: Needs Analysis, Planning, Flowcharting, and Learning New CRM Skills 0% Complete 0/0 Steps Pillar #1: Understanding Their Customer Lifecycle, Business Model, & Pain Points Through Active Listening & Detailed Questions 6 Topics Why It's Important to Learn How to Plan The Initial System Outline is the Bible of Revenue Operations Exploring Publicly-Available Information Prepping for Your Needs Analysis Camber Dynamics: Needs Analysis Some Other Sample Needs Analyses Pillar #2: Solving Problems Through Active Planning 4 Topics Beginning to Build Our Initial System Outline Creating the Flowchart Where Does the Final System Plan Fit In? Final Tips and Tricks for System Planning Pillar #3: Building it with Software 3 Topics Preparing to Use Your Plan to Actually Build a CRM What If I Don't Know How to Build the CRM I've Planned? Continuing CRM Education Unit 4: Needs Analysis, Planning, Flowcharting, and Learning New CRM Skills Pillar #1: Understanding Their Customer Lifecycle, Business Model, & Pain Points Through Active Listening & Detailed Questions Lesson 1 of 3 In Progress Pillar #1: Understanding Their Customer Lifecycle, Business Model, & Pain Points Through Active Listening & Detailed Questions Lesson Content 0% Complete 0/6 Steps Why It’s Important to Learn How to Plan The Initial System Outline is the Bible of Revenue Operations Exploring Publicly-Available Information Prepping for Your Needs Analysis Camber Dynamics: Needs Analysis Some Other Sample Needs Analyses