Unit 1: Theory of Revenue Operations
Understanding Marketing, Sales, Customer Success, and Revenue Operations
6 Topics
Pillar #1, Finding Bottlenecks in the Customer Lifecycle
How Sales, Marketing, and Customer Success Fit Into Revenue Operations, And the Customer Lifecycle
Marketing within Revenue Operations
Sales within Revenue Operations
Customer Success within Revenue Operations
So… What is Revenue Operations Then?
Planning, Planning, Planning!
3 Topics
Pillar #1 (Part 2) – Asking Detailed Questions & Active Listening
Pillar #2 – Aligning Revenue Operations Through Outlines, Plans, and Flowcharts
Pillars #1 and #2: The Needs Analysis and Initial System Outline
Understanding Software and CRMs
6 Topics
Pillar #3 – We Solve RevOps Problems By Building and Implementing No-Code Software
What software do we focus on? CRMs, baby!
What is “No-Code” Software?
CRMs Will Become Ubiquitous
Any other software besides CRMs that we should be aware of?
IMPORTANT: The Overall Goals of This Course
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CRMs Will Become Ubiquitous
Unit 1: Theory of Revenue Operations
Understanding Software and CRMs
CRMs Will Become Ubiquitous
Facts.
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Unit 1: Theory of Revenue Operations
Understanding Software and CRMs
CRMs Will Become Ubiquitous
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