Is Zoho Desk Overkill For You?

In this lesson, we will help you quickly figure out whether Zoho Desk is the right choice for you. There are a few things to consider:

• your customer request volume
• where those requests come from
• what kinds of names you have or assignment rules you think you will need
• what kinds of requests you receive.

Yes, if at the end of this first lesson you decide that it is right for you, we will show you how to set it up in the following lessons.

Let’s jump right in!