Is Zoho Desk Overkill For You?
6 Topics
Getting Tickets into Desk
9 Topics
Setting Up the Rest of the Basics
9 Topics
Workflow Rules and Blueprints
6 Topics
Workflow Rules and Blueprints
After you have set up the organization of Zoho Desk, it is time to streamline actions and processes. You can save your customer support reps lots of time and effort by efficiently creating workflow rules and blueprints.