zoho mail

Zoho Mail

Zoho Mail offers you a secure, encrypted, and ad-free email service that helps you automate business correspondence and streamline collaboration. Mail integrates well with other Zoho applications such as WorkDrive, Connect, Projects, and more.


Can go toe-to-toe with anything on the market, irrespective of price.


Zoho Mail Competitors


Microsoft Outlook

Included in the following Zoho bundles:

Need help with Zoho Mail? Here are some services we provide specifically for Mail users!

Zoho CRM Expert Bootcamp

Zoho CRM Admin Crash Course​

Hire a Zoho Expert

Zoho Certifications​

Zoho Mail Pricing

Zoho Mail has an option for all your business needs. There is a Zoho Forever Free, Mail Lite, Mail Premium, and getting the Mail app as a part of the Zoho Workplace bundle. 

Zoho Forever Free


  • Up to five users
  • 5GB/User
  • 25 MB attachment limit
  • Web access and free mobile apps (IMAP/POP/Active Sync are not included in the free plan)
  • Email hosting for single domain

Mail Lite

$1 (5GB per user) or $1.25 (10GB per user) /Per user /Per month

  • Email hosting for multiple domains
  • Domain aliases
  • Email routing
  • Email and Folder sharing
  • Streams collaboration tool
  • Offline access
  • SecurePass email
  • Email recall
  • eWidget and Developer Space
  • Tasks, Notes and Bookmarks
  • IMAP/ POP access in email clients
  • Huge Attachments upto 250 MB
  • Exchange Activesync
  • A mobile app for iOS and Android
  • Shared calendars
  • Group Calendars
  • Appointment Scheduling
  • Calendar Sync
  • Access your calendar on mobile devices from the Mail mobile application.

Mail Premium

$4 /Per user /Per month

Everything in Mail Lite +

  • Huge Attachments up to 1 GB
  • Archival and eDiscovery
  • Email backup and restoration 
  • White labeling
  • S-MIME
  • Resource booking

Zoho Workplace

$3 /Per user /Per month

You get the most bang for your buck by getting Zoho Mail as a part of the Zoho Workplace bundle.

In this bundle, you get:

  • Secure Business Email
  • Online file manager
  • Online Wordprocessor
  • Online Spreadsheet
  • Presentation software
  • Instant chat communication
  • Online Meetings software
  • Intranet and Collaboration

Zoho Learning Paths

Zoho One Admin (Beginner)

Zoho Integrator & Developer (Beginner)

Zoho Sales, Marketing & Ops Admin

Zoho Architect (Beginner)

Zoho Mail Features

Zoho Mail is a great way to keep your email organized and under control. Rich in features, it helps you easily manage your inbox and stay on top of your email correspondence.

It integrates with other Zoho business applications such as Connect, Assist, and Workdrive for seamless data flow within the Zoho ecosystem.

Your Zoho Mail account includes some impressive security and control features for secure business communications and team collaboration. A Zoho Mail admin can perform the following functions via the admin console and settings control panel:

  • Control roles and privileges
  • Create a new user account
  • Manage password policies
  • Manage cloud storage settings
  • Customize the Zoho login URL
  • Personalize the login page with the company logo
  • Connect to other Zoho collaboration tools such as Zoho Meeting, Zoho Connect, and Zoho Cliq

Manage business correspondence even when out of the office and out of the internet connection.
Here are some of the best features Zoho Mail has to offer:

  • Create tags in Mail. Tags are similar to folders but more effective and can help you declutter your inbox. One email can have multiple tags.
  • Streams. A unique feature that can help you avoid long email threads. Instead of forwarding an email, simply mention someone or add a comment.
  • Tabular methodology. Easily switch and navigate between a few different items or drafts simultaneously.
  • Send emails later. This feature allows you to set a reminder to get back to the email later or send it at a chosen time later.
  • Recurring emails and email scheduling.
  • Zoho Mail Offline mode enables you to Recurring emails and email scheduling.. You can read and reply to emails even when you have no internet connection.
  • Managing system and appearance. Change email appearance easily, set your default view of the number of emails shown per page, and manage used fonts.
  • Request email receipts and manage your outgoing mail.
  • Various themes to choose from to personalize your experience.
    Enabling and customizing keyboard shortcuts.
  • Filters. With Mail’s filters, you can automatically sort your emails into different categories. This way, you can prioritize which emails need your attention first.
  • Setup the archive options. The auto-archive feature also can be enabled.
    Send mail as a feature. Set up a few different addresses and switch between different mail accounts.
  • Customizable signatures. Change the greeting and contact info that appears at the end of your email.
    Configuring vacation reply and auto-response for a certain amount of time.
  • Managing mailbox storage.
  • Search. Mail’s search function lets you quickly find any email you’re looking for. Whether you know the sender, recipient, or subject, you can easily locate the email you need.
  • Security. Mail takes security seriously, with features like two-factor authentication and encryption. This way, you can be sure that your email is safe from hackers and other threats.
  • Unusual activity report. If there is a suspicious login to your account, Mail will let you know.

What Is Zoho Mail?

Zoho Mail is a reliable and secure email solution tailor-made for your business’ communication needs. This app is so much more than just an inbox—it offers an abundance of unique features that aid in quick and efficient communication within a company.

Zoho Mail Pros

Overall, Mail is a great option for anyone looking for a reliable and user-friendly email service. It offers a lot of features for both the free and paid plans, so you can find the right plan for your needs.

Zoho Mail pros include:

  • Secured and private conversations
  • Integration with Zoho Suite
  • Integration with popular third-party apps 
  • Incredibly easy to use
  • No intrusive ads
  • Calendar, notes, reminders, and contacts in one place
  • Great value and flexible pricings
  • Free version available
  • Money back guarantee 
  • Migration tools
  • Extensive customer support 
  • Great value and features
  • Collaboration tools
  • Custom domain (or custom domains)
  • POP support
  • IMAP support

Zoho Mail Cons

Although it is backed with great security and awesome collaborative tools, Zoho Mail has some flaws.

There are a few potential drawbacks to using Zoho Mail.

  • Although Mail is pretty generous with storage space, you will always need more.
  • It takes time to get familiar with the entire Mail platform.
  • Microsoft Outlook compatibility can be problematic at times. Same with Google Calendar compatibility.
  • Navigating the application can be confusing for some.

Need Help Navigating Zoho Mail?

The Workflow Academy is here to save the day! We can help you learn to navigate Zoho Mail with ease—as well as help you around other Zoho apps such as Zoho CRM, Zoho Writer, Zoho Creator, Zoho Forms, and Zoho Invoice. Whether you avail yourself of our world-class consulting services or take advantage of our easy-to-digest training materials, you will become a Zoho expert in no time.

Zoho Mail Workplace

Zoho Mail Workplace is $3 per user and offers the most comprehensive and impressive email service you will encounter in the vast universe of the internet. Rich in features, it comes with a robust communication and collaboration suite.

It is an ideal option for work accounts.

This plan combines everything from lower tier plans and includes:

  • Safe and secure business email
  • Offline file manager
  • Word processor
  • Spreadsheets
  • Meeting software
  • Intranet
  • Training software
  • Instant chat and messaging

Getting Started with Zoho Mail

Zoho Mail is a web-based email service created by Zoho Corporation. It is easy to use, highly affordable, and rich in options. It is created with decluttering your inbox in mind. Zoho Mail keeps your communication clear and improves your collaboration. If you feel overwhelmed by the option and navigation, you can count on The Workflow Academy to get into the flow faster. Remember to check out our learning materials and video tutorials.

Zoho Mail FAQ

There are pros and cons to any email service and Zoho is no different. However, what makes Zoho stand out is its price: it’s free for up to 5 users. That’s a big plus if you’re looking for an affordable email service. And, since Zoho integrates with a number of other Zoho business applications (like Zoho CRM, Zoho Books, Zoho People, Zoho Inventory, Zoho Sign, Zoho Projects, and Zoho Docs), it can be a good choice for businesses that are already using other Zoho products.

On the downside, some users find Zoho’s interface to be less user-friendly than other email services. And, like all free services, there are ads in the web version of Zoho Mail. Overall, though, Zoho Mail is a good option if you’re looking for a free or low-cost business email service.

TrueSync is a WorkDrive function that syncs all your files, so they are on your computer as well as in the cloud. This bit of data-saving software turns your desktop into a cloud storage solution and doesn’t fill up your hard drive. If you make any edits locally, only the alterations will be updated to the cloud.
Yes, there is a desktop app that will help you stay up to date with everything happening, even if you are offline. There is also a Zoho Mail app for mobile devices as well.

Yes, you can integrate your social media accounts with all Zoho apps that are used to manage your social media presence.

The following personal information is needed to open a Zoho Mail account: your name, and mobile phone number. You will choose your email address and password, but make sure to follow the Zoho policies for strong passwords. Follow the steps and you will have your user account ready fast.

Yes, you can manage your Google Drive from your Zoho Account, which makes Zoho Mail one of the best migration tools for people switching from Gmail. So, if you have any crucial information in Google docs or Google sheets, rest assured that no information will be lost during your migration to Zoho docs, or any other Zoho corporation apps. 

If you have questions not answered here—regarding Zoho Mail or any other Zoho application—don’t hesitate to contact us. We look forward to hearing from you!

About The Workflow Academy

The Workflow Academy offers extensive Zoho education and also Zoho consultation and implementation services for enterprises of all types and sizes. We offer one of the leading Zoho training programs. We help you get up to speed as a Zoho user from Zoho Creator Plus to Zoho Zillium.

For additional assistance, ask about hands-on Zoho training and Zoho implementation from our certified consultants.