Zoho Mail

Zoho Mail is a secure, encrypted, and ad-free email service that helps you automate business correspondence and streamline collaboration. Mail integrates well with other Zoho applications such as Zoho WorkDrive, Zoho Docs, Zoho Projects, and more. 


Can go toe-to-toe with anything on the market, irrespective of price.


Zoho Mail Competitors:


Microsoft Outlook

Included in the Following Zoho Bundles:

Need Help with Zoho Mail? Here Are Some Services We Provide Specifically for Mail Users!

Zoho CRM Expert Bootcamp

Zoho CRM Admin Crash Course​

Hire a Zoho Expert

Zoho Certifications​

Zoho Mail Pricing

Zoho Mail has an option for all your business needs. There is a Zoho Forever Free, Mail Lite, Mail Workplace, and Mail Premium plan. You can also get this app as a part of a Zoho bundle. Choose from Zoho One or Zoho Zillum, as they both include Mail.

Zoho Forever Free

The Forever Free plan gives you basic email functionality without a lot of bells and whistles.

  • Great for individuals and small businesses
  • Custom domains feature
  • Up to 5 users
  • 5GB of storage per user
  • 25MB attachment limit

Zoho Mail Lite

Lite is very rich in features. Bumping up from free to Lite, you’ll see a significant difference. Lite costs $1 per month per user and includes:

  • Safe and secure business email
  • Hosting of multiple domains
  • Attachment limits up to to 250MB
  • Email recall
  • IMAP and POP
  • Email hosting
  • Multiple domains
  • Folder sharing
  • Email routing
  • Domain aliases
  • Streams
  • eWidget (a widget that allows you to view and access information and perform actions in various apps right from your Zoho Mail inbox)
  • Accessing email in offline mode
  • Mail app for mobile (iOS and Android)
  • Calendars
  • Appointments
  • Calendar synchronization
  • Swipe actions (for mobile)
  • Verification codes for 2-factor authentication (2FA)
  • Push notification management
  • Multiple account management

Zoho Mail Workplace

Mail Workplace is $3 per month per user and combines everything from Lite, plus:

  • Offline file manager
  • Word processor
  • Spreadsheets
  • Meeting software
  • Intranet
  • Training software
  • Instant chat and messaging

Zoho Mail Premium

At just $4 per month per user, Mail Premium includes all the features of Lite and allows you to:

  • Send email attachments up to 1GB
  • Rebrand your email client entirely
  • Customize the Zoho login page with a custom URL login and your logo
  • Store all your emails forever
  • eDiscovery (a portal that uses Mail data to evaluate and help you improve email retention)
  • Email backup
  • White labeling
  • S-MIME encryption (adds another layer of security)
  • Calendar
  • Resource booking

Zoho Learning Paths

Zoho One Admin (Beginner)

Zoho Integrator & Developer (Beginner)

Zoho Sales, Marketing & Ops Admin

Zoho Architect (Beginner)

Zoho Mail Features

Zoho Mail is a great way to keep your email organized and under control. Rich in features, it helps you easily manage your inbox and stay on top of your email correspondence. 

It integrates with other Zoho business applications such as Zoho Connect, Zoho Survey, and Zoho Assist for seamless data flow within the Zoho ecosystem.

Mail includes some impressive security and control features for secure business communications and team collaboration. A Mail admin can perform the following functions via the admin console and settings panel: 

  • Control roles and privileges
  • Create a new user account
  • Manage password policies 
  • Manage cloud storage settings
  • Customize the Zoho login URL
  • Personalize the login page with the company logo
  • Connect to other Zoho collaboration tools such as Zoho Meeting, Zoho Contract, and Zoho Cliq

Manage business communications even when out of the office and away from internet connectivity. 

Here are some of the top features Mail has to offer:

  • Create tags. Tags are similar to folders, but more effective. They can help you declutter your inbox. One email can have multiple tags.
  • Streams. A unique feature that can help you avoid long email threads. Instead of forwarding an email, simply mention someone or add a comment. 
  • Tabular methodology. Easily switch and navigate between a few different items or drafts simultaneously. 
  • Send emails later. This feature allows you to set a reminder to get back to the email later or send it at a chosen time later. 
  • Schedule emails. Set up recurring emails.
  • Offline mode. Thanks to email scheduling and recurring emails, you can read and reply to emails even when you have no internet connection. 
  • Manage system and appearance. Change email appearance easily, set your default view of the number of emails shown per page, and manage used fonts.
  • Request email receipts and manage your outgoing mail.
  • Themes. Choose from a selection of themes to personalize your experience.
  • Create and customize keyboard shortcuts.
  • Filters. With Zoho Mail’s filters, you can automatically sort your emails into different categories. This way, you can prioritize which emails need your attention first.
  • Set up archive options. The auto-archive feature also can be enabled.
  • Send mail as a feature. Set up a few different addresses and switch between different mail accounts.
  • Customize signatures. Change the greeting and contact info that appears at the end of your email.
  • Configure vacation reply and auto response for a specified period of time.
  • Manage mailbox storage on multiple accounts with the multiple account management feature.
  • Search. Zoho Mail’s search function lets you quickly find any email you’re looking for. Whether you know the sender, recipient, or subject, you can easily locate the email you need.
  • Security. Mail takes security seriously, with features like two-factor authentication and encryption. This way, you can be sure that your email is safe from hackers and other threats.
  • Unusual activity report. If there is a suspicious login to your account, Mail will let you know. 

Zoho Mail Pros

Overall, Mail is a great option for anyone looking for a reliable and user-friendly email service that meets or even exceeds the industry standard for an enterprise email solution. 

Zoho Mail pros include:

  • Secured and private conversations
  • Integration with Zoho Suite
  • Integration with popular third-party apps 
  • Incredibly easy to use
  • No intrusive ads
  • Calendar, notes, reminders, and contacts in one place
  • Great value and flexible pricing
  • Free version 
  • Money back guarantee 
  • Migration tools
  • Extensive customer support 
  • Great value and features
  • Collaboration tools
  • Custom domains
  • POP support
  • IMAP support

Zoho Mail Cons

Although it is backed with great security and awesome collaborative tools, Mail has some flaws.

Here are a few potential drawbacks to using Zoho Mail:

  • Although Mail is pretty generous with storage space, you will always need more.
  • It takes time to get familiar with the entire Mail platform.
  • Microsoft Outlook compatibility can be problematic at times. Same with Google Calendar compatibility.
  • Navigating the application can be confusing for some.

Zoho Mail Integrations

Mail integrates with all other Zoho Corporation apps, as well as many external applications. You can use one Zoho account for multiple Zoho applications, which makes it easy to integrate Mail with Zoho Meeting, Zoho Docs, Zoho Invoice, and all the rest of the Zoho apps.

Mail also offers an array of email migration tools and integrates with Gmail and Microsoft Outlook, so you can migrate your contacts, emails, and calendar data to Zoho Mail.

Getting Started with Zoho Mail

This Zoho Corporation app is easy to use, highly affordable, and rich in options. Mail was created to declutter your inbox. It keeps your communication clear and improves your collaboration.

In order to get started with Zoho Mail, all you need to do is download the app from the Zoho website, create an account, and that’s it! With the easy-to-use email migration tools Zoho offers, you can even migrate all data from Microsoft Outlook and Gmail accounts to your Mail account.

If you feel overwhelmed by the option and navigation, you can count on The Workflow Academy to get into the flow faster. Remember to check out our learning materials and video tutorials.

Need Help Navigating Zoho Mail?

The Workflow Academy is here to help you learn to navigate Zoho Mail with ease—as well as help you around other Zoho apps such as Zoho CRM, Zoho Writer, Zoho Creator, and Zoho Invoice. Whether you avail yourself of our world-class consulting services or take advantage of our easy-to-digest training materials, you will become a Zoho expert in no time. 

Zoho Mail FAQ

One of the great things about Mail is that it is compatible with Gmail, Google Drive, and Google Workspace. This specific feature allows you to use your Gmail account and other Google Workspace accounts to access your Zoho account, and vice versa. This third-party integration can be a great time-saver for people who have both accounts.

There are pros and cons to any email service and Zoho is no different. However, what makes Zoho Mail stand out is its price: it’s free for up to 5 users. That’s a big plus if you’re looking for an affordable email service. And, since Zoho Mail integrates with a number of other Zoho business applications (like Zoho CRM, Zoho Books, Zoho Inventory, Zoho Sign, Zoho Projects, and Zoho Docs), it can be a good choice for businesses that are already using other Zoho products.

On the downside, some users find Zoho’s interface to be less user-friendly than other email services. And, like all free services, there are ads in the free web version of Mail. Overall, though, Mail is a good option if you’re looking for a free or low-cost business email service.

Yes, there is a desktop app that will help you stay up to date with everything happening, even if you are offline. There is also an app for mobile devices with swipe actions and push notification options.

Yes, you can integrate your social media accounts with all Zoho apps that are used to manage your social media presence.

The following personal information is needed to open a Mail account: your name, and mobile phone number. You will choose your email address and password, but make sure to follow the Zoho policies for strong passwords. Follow the steps and you will have your user account ready fast.

Yes, you can manage your Google Drive from your Zoho Account, which makes Zoho Mail one of the best migration tools for people switching from Gmail. So, if you have any crucial information in Google docs or Google sheets, rest assured that no information will be lost during your migration to Zoho docs, or any other Zoho corporation apps. 

If you have questions not answered here—regarding Zoho Mail or any other Zoho application—don’t hesitate to contact us. We look forward to hearing from you!

About The Workflow Academy

The Workflow Academy offers extensive Zoho Corporation education, consultation, and implementation services for enterprises of all types and sizes. We are one of the leading Zoho consultancies. We help you get up to speed as with any Zoho app, from Zoho People to Zoho Forms.

For additional assistance, ask about hands-on Zoho training and implementation from our certified Zoho consultants.