Using Mass Email

Select as many records as you like and send an email! You can:

  • select a template
  • choose which email address it’s coming from (and the reply to)
  • schedule the email for later
  • according to its open/click/bounce you can trigger follow-up actions like tasks or calls

But, it has a few limitations:

  • only send 100 emails at a time
  • and only 1,000 per day
  • once you select a template, you can’t edit it

Email in Zoho deserves its own entire course. Just be aware that this exists, and its limitations/best features.